Return rules summary
- Returns accepted for 14 days
- Customer provides return shipping
- No restocking fee
- No final sale items
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@blvdcompounding.com. Please note that returns will need to be sent to the following address: 149 Shrewsbury Street, Worcester, MA 01604
If your return is accepted, you'll be notified, and it is YOUR responsibility to provide and pay for a return label. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@blvdcompounding.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Security of Your Information
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, access controls, and regular security assessments to safeguard your data.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund, too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@blvdcompounding.com.